Spin Casino Terms & Conditions

These Terms and Conditions govern access to and use of the Spin Casino website, games, payment services, promotions, and related features available to customers in Canada. By creating an account or using the services, you confirm that you have read and understood these Terms and agree to follow them.

Please review these Terms carefully before depositing funds or playing. If you do not accept any part of them, you must not use Spin Casino. Additional rules may apply to particular games, promotions, payment methods, or features and will form part of these Terms when displayed on the relevant page.

Acceptance of Terms

These Terms form a binding agreement between you and Spin Casino concerning your use of the services. They apply whenever you visit the website, register an account, make a deposit, participate in a game, claim an offer, or otherwise use the platform.

You are responsible for reading the current version of the Terms before using Spin Casino. Continued use after an update has been published indicates acceptance of the revised wording. If a specific promotion or game rule conflicts with these Terms, the specific rule will apply to that promotion or game only.

Eligibility

Spin Casino is available only to individuals who meet the minimum legal age applicable to their location and who are at least 18 years old. You must use the services only where online gambling is permitted for you to do so.

You may not use Spin Casino if you are located in a jurisdiction where access to online casino services is restricted or unlawful. It is your responsibility to check the rules that apply to you. Businesses, automated systems, and individuals acting on behalf of another person may not open or operate a player account.

Account Registration

You may create only one personal account unless Spin Casino has expressly authorised an additional account in writing. Information supplied during registration must be accurate, complete, and kept up to date. You must promptly correct details that change, including your address, contact information, or payment details.

Your account credentials are personal to you. Keep your password confidential and use reasonable security measures to prevent unauthorised access. Notify Spin Casino promptly if you suspect that another person has accessed your account or if your credentials have been lost or compromised.

You remain responsible for activity carried out through your account where you have failed to protect your login information. Accounts may not be sold, transferred, rented, or used to hold funds for another person.

Verification

Spin Casino may request documents or information to confirm your identity, age, location, payment ownership, or source of funds. Requests may be made when you register, deposit, withdraw, use a promotion, or at another point during the customer relationship.

Documents must be genuine, current, readable, and provided in the requested format. Verification reviews may delay access to certain services, including withdrawals. If the information supplied is incomplete, inconsistent, or cannot be verified, Spin Casino may restrict the account until the matter is resolved.

Deposits

Deposits must be made using a payment method registered in your name or otherwise lawfully authorised for your use. Spin Casino may reject, reverse, or hold a transaction where the payment method cannot be validated or appears to belong to another person.

You should check the minimum and maximum limits shown at the time of a transaction. A deposit is normally credited after the payment provider has approved it, although processing times may vary. Spin Casino is not responsible for delays caused by banks, card issuers, e-wallet providers, network issues, or other third parties.

Do not deposit funds for the purpose of transferring them to another player. Funds must be used for genuine participation in the services. Spin Casino may review unusual transaction patterns and may request further information before allowing funds to be used or withdrawn.

Withdrawals

Withdrawal requests are processed using the available methods and in accordance with any verification, account, or transaction checks. Spin Casino may return funds to the original deposit method where this is reasonably possible, or use another method available for the account.

Before a withdrawal is completed, you may be required to verify your identity and confirm ownership of the receiving account. Processing times can vary according to the selected method, internal checks, weekends, public holidays, and third-party providers.

You must not attempt to withdraw funds that resulted from an error, a reversed payment, a chargeback, or activity that breaches these Terms. Spin Casino may correct errors and adjust an account balance where funds were credited incorrectly.

Bonuses

Promotions, bonuses, free spins, and other incentives are subject to the specific terms displayed with the relevant offer. These terms may include eligibility conditions, activation requirements, expiry dates, game restrictions, maximum conversion values, and wagering requirements.

Unless the applicable promotion states otherwise, a bonus may be used only once per person, household, device, payment method, or other qualifying group. Spin Casino may withdraw an offer where it has been claimed through error, abuse, duplicate accounts, or conduct that does not reflect the promotional rules.

Bonus funds and associated winnings may not be withdrawn until all applicable conditions have been satisfied. Spin Casino may remove unused promotional funds after expiry and may cancel promotional benefits where the account is closed or suspended.

Acceptable Use

You agree to use Spin Casino honestly, lawfully, and in accordance with these Terms. You must provide truthful information, use your own account, and follow the instructions shown on the website and within individual games.

You must ensure that your device, internet connection, and software are suitable for accessing the services. Keep your operating system, browser, and security tools reasonably up to date. If a technical issue affects a game or transaction, stop using the affected feature and contact customer support.

Prohibited Activities

The following activities are not permitted:

• Using false, misleading, stolen, or unauthorised identity or payment information.
• Opening multiple accounts or allowing another person to access your account.
• Attempting to manipulate game outcomes, promotional systems, payment processes, or platform security.
• Using bots, scripts, automated software, exploits, malware, or other tools that interfere with normal operation.
• Colluding with other players, laundering funds, committing fraud, or using the services for an unlawful purpose.
• Taking advantage of an obvious technical, pricing, settlement, or promotional error.
• Harassing staff, other customers, or service providers, or submitting abusive, threatening, or deliberately misleading communications.

Where prohibited activity is suspected, Spin Casino may investigate, pause transactions, cancel affected benefits, restrict access, or take other proportionate action permitted by these Terms.

Intellectual Property

The website, software, text, graphics, logos, design elements, game interfaces, and other materials made available through Spin Casino are protected by applicable intellectual property rights. They may be used only for personal, non-commercial access to the services.

You may not copy, modify, distribute, publish, reverse engineer, frame, scrape, licence, or commercially exploit any part of the platform without prior written permission. Nothing in these Terms transfers ownership of Spin Casino content or grants rights beyond the limited permission needed to use the services.

Limitation of Liability

Spin Casino aims to provide a reliable service but does not guarantee that the website, games, or related features will always be available, uninterrupted, error-free, or compatible with every device. Maintenance, technical faults, network interruptions, and events outside reasonable control may affect access.

You are responsible for deciding whether to use the services and for managing your account activity. To the extent permitted by applicable law, Spin Casino is not responsible for losses caused by your failure to secure your account, incorrect information, unsuitable equipment, unauthorised access resulting from your actions, or interruptions caused by third parties.

Nothing in these Terms excludes or limits responsibility where doing so would not be permitted under applicable law. Any limitation applies only to the extent legally allowed.

Account Suspension

Spin Casino may suspend, restrict, or close an account where it reasonably considers this necessary to protect the platform, customers, payment systems, or the integrity of play. Reasons may include suspected fraud, failed verification, duplicate accounts, prohibited activity, payment disputes, or a breach of these Terms.

During a review, deposits, withdrawals, bonuses, and gameplay may be temporarily restricted. Where an account is closed, any remaining balance will be considered in light of the reason for closure, outstanding transactions, applicable promotional rules, and legal or compliance obligations.

Privacy

Spin Casino processes personal information to create and manage accounts, provide games, process payments, conduct verification, prevent misuse, communicate with customers, and meet applicable obligations. Information may be shared with service providers or other parties where necessary for these purposes and handled according to the applicable privacy information provided on the website.

You should ensure that information submitted to Spin Casino is accurate and that you understand how it may be used before opening an account. Privacy-related questions may be directed through the available customer support channels.

Responsible Gambling

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget and time limit before playing, and never wager money needed for essential expenses. Do not gamble while under the influence of alcohol or substances that may affect your judgement.

If gambling stops feeling enjoyable or becomes difficult to control, stop playing and contact Spin Casino support to discuss available account controls. These may include deposit limits, time reminders, temporary breaks, or self-exclusion options where available. You may also seek independent advice from an appropriate gambling support organisation.

Amendments

Spin Casino may update these Terms to reflect changes to the services, operational practices, promotions, security measures, or applicable requirements. The updated version will be made available on the website and will apply from the stated effective date or, where no date is stated, from publication.

If a change materially affects your use of the services, you should review it before continuing to play. You may stop using Spin Casino and request account closure if you do not agree with an updated provision, subject to completion of any required verification or transaction review.

Contact Information

For questions about these Terms, account access, transactions, verification, or responsible gambling tools, contact Spin Casino through the support channels shown on the website. Customer support can be reached at [email protected].

When contacting support, provide enough information for your request to be identified, but do not send your password or complete payment credentials. Spin Casino may request additional information through a secure process where account verification is required.

Last updated: 9 September 2026